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FAQ's
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please be aware that all chargebacks are
thoroughly investigated and may result in you being added to a blacklist with our processor. This will
complicate future online purchases. Denying a purchase that you have made is a criminal offence and an
investigation, leading to heavy fines or other legal action, could be made against you. False claims of
fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please
contact us to clarify any matters.
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Limited.
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Cintelet Pay
Why does my bank statement have a charge for Cinteletpay.com?
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“I am trying to pay. Why is my card being declined?”
If your payment has been declined, there is a chance that your bank has temporarily blocked the payment while they perform routine checks, due to dating website's sometimes 'sensitive nature'.
Opt out of mobile billing payments by texting STOP to 89595.
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Upgrade your membership to a premium subscription service whenever you wish by visiting the Membership section of the site to view all upgrade and payment options